Last Updated: [July 1st, 2025]

1. Introduction

Henan Zhong Dong Cable Co., Ltd. (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website https://www.hnzdcable.com (the “Website”), contact us, or otherwise engage with our business.

We are dedicated to ensuring that your data is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and China’s Personal Information Protection Law (PIPL).

2. Who We Are (Data Controller)

For the purpose of applicable data protection laws, the data controller is:

• Company Name: Henan Zhong Dong Cable Co., Ltd.
• Registered Address: No. 2899, East Zhongshan Road, Boai Industrial Zone, Jiaozuo City, Henan, China
• Email: [email protected]
• Phone: +86 13703994527

3. What Information We Collect

We may collect and process the following types of personal information:

• Information You Provide to Us Directly:

  • Contact Information: Your name, email address, phone number.
  • Company Information: Your company’s name, job title, and business address.
  • Order and Inquiry Information: Details of products and services you have inquired about or purchased from us, including transaction details and communications related to your orders.

• Information We Collect Automatically:

  • Technical Information: When you visit our Website, we may automatically collect information including your IP address, browser type and version, time zone setting, operating system, and platform.
  • Usage Data: Information about how you use our Website, such as the pages you visit and the links you click. This information is collected through cookies and similar technologies (see Section 9 on Cookies).

4. How We Use Your Information and Lawful Basis for Processing

We use the information we collect for the following purposes, based on a specific lawful basis:

• To Fulfill a Contract: To process and manage your inquiries, quotes, and orders.
  • Lawful Basis (GDPR): Performance of a contract.
• To Respond to Your Communications: To respond to your questions and provide you with the information you have requested.
  • Lawful Basis (GDPR): Legitimate interests (to provide excellent customer service and grow our business).
• To Improve Our Website and Services: To analyze website usage to understand how we can improve the user experience and our service offerings.
  • Lawful Basis (GDPR): Legitimate interests (to ensure our website is effective and user-friendly) or your consent (for certain cookies).
• To Comply with Legal Obligations: To meet our legal, regulatory, and compliance obligations.
  • Lawful Basis (GDPR): Compliance with a legal obligation.

Marketing Communications Please note that we do not use your personal information to send marketing emails or newsletters.

5. Data Sharing and Third Parties

We do not sell your personal information to third parties. We may share your information with trusted third-party service providers only when necessary to conduct our business, such as:

• Website Analytics Providers: We use Google Analytics to help us understand website traffic and usage. Google has its own privacy policy and may process data in accordance with it.
• Online Customer Service Providers: We use an online chat system to provide real-time support. The information you provide in the chat is processed by our service provider to facilitate the conversation.
• Legal and Regulatory Authorities: We may disclose your information if required to do so by law or in response to a valid request from a public authority.

6. International Data Transfers

As a company headquartered in China, any personal data you provide to us will be transferred to, stored, and processed in China. If you are located in the European Union, the United Kingdom, or another region with laws governing data collection and use, please be aware that the data protection laws in China may differ.

By using our Website or providing us with your information, you acknowledge and consent to this transfer, storage, and processing of your data in China. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

7. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this policy. We generally retain customer and order information for a period of 3 to 5 years after our last interaction or the end of our business relationship, unless a longer retention period is required or permitted by law to comply with our legal, accounting, or reporting requirements.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

For California Residents (CCPA Rights): You have the right to know what personal information is collected, the right to request its deletion, the right to opt-out of its sale (which we do not do), and the right to non-discrimination for exercising your rights.

For Individuals in China (PIPL Rights): You have rights similar to those listed above, including the right to know, decide, access, copy, correct, and delete your personal information.

To exercise any of these rights, please contact us at our data protection contact email: [email protected].

9. Cookies

Our Website uses cookies. A cookie is a small text file that is placed on your computer or mobile device when you visit a website. We use cookies to:

• Ensure the proper functioning of our Website.
• Analyze website traffic and user behavior through Google Analytics to improve our services.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

10. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

11. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

13. How to Contact Us

If you have any questions about this Privacy Policy or our data protection practices, or if you wish to exercise your rights, please contact us:

• By Email: [email protected]
• By Phone: +86 13703994527
• By Post: Henan Zhong Dong Cable Co., Ltd. No. 2899, East Zhongshan Road, Boai Industrial Zone, Jiaozuo City, Henan, China